Cash App Users Report Delayed Notifications, Issue Acknowledged

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Here is the gist of the article in video form:

New updates are added at the bottom of this story…….

The original story (published April 18, 2022) follows:

Cash App is a popular mobile banking and financial service that makes it easy to send, receive and save money between users.

Cash App’s goal is to provide instant transfers and payments, while maintaining affordable commissions and more user-friendly terms and conditions compared to traditional banking.

Cash App users should be notified at the time they receive a payment. However, many of them have encountered problems with notifications (1, 2, 3, 4, 5, 6, seven, 8, 9, ten).

Specifically, Cash App is currently experiencing an issue where notifications are delayed for several hours or even days (1, 2, 3, 4, 5, 6, seven, 8, 9).

Cash app delayed notifications issue

According to several reports, payment notifications received through Cash App are experiencing noticeable delays which are causing problems for users.

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The Cash App delayed notifications issue started a few days ago, and the delay between when a payment arrives and when the user receives the notification can be several hours.

Notifications delayed???

Has anyone encountered extremely delayed notifications on cashapp? It’s been days like this so far. The customer sends payment for a purchase and I get the email notification about 8+ hours later. Not so convenient for my business..

Does somebody have any information ?
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Cash app, please fix this push notification issue

We have been getting delayed notifications in emails and apps for 3 days, about 6-7 hours later. The payment already received does not appear automatically, I have to refresh the screen several times or search manually by putting the checkout label of the sender. It’s so weird considering the Cash app is so big. Please resolve this issue as soon as possible. It’s so unacceptable.
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In the most severe cases, some users are facing delayed notifications for weeks.

cash-app-users-report-delayed-notifications-2
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My CASHAPP hasn’t been active for weeks lol.
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Meanwhile, some even report that their Cash App notifications never worked.

Everyone is talking about @CashApp noti delays and I always wonder what it looks like when you get a noti because I never have lol. One day will be my time to shine.
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Official recognition, potential workaround

The Cash App team is already aware of the issue in question and is looking into it. In the meantime, they recommend users to close and reopen the app as a potential workaround.

Hi, thanks for bringing it to us. We are looking at that; We recommend refreshing your app by closing and reopening it on your device, as well as making sure you’re connected to a strong internet signal.
Source

Additionally, you can try removing any battery saving limitations that the system has placed on Cash App through your device’s operating system settings.

We’ll update this story if there are any changes related to the topic.

Update 1 (April 19)

6:00 p.m. (IST): A user said that this issue has been fixed for a while. But it started to happen again after a while.

it looked like it was fixed this morning for a while but the same thing started again. I wish they could tell us something like, work on it or something, at least something. I don’t even know if they are working on it to fix it. It’s more than ridiculous. (Source)

Update 2 (April 23)

09:48 (IST): The Cash app recently received a new update (3.63.1) on iOS which brings bug fixes and performance improvements. However, it does not mention anything regarding the delayed notification issue.

The featured image: Cash App on Twitter

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