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In September 2021, there were more than 70 million Cash app users. It’s almost as much as Venmo, and the app continues to grow in popularity, especially thanks to the Cash App card. It’s no surprise that some users have tried clearing their Cash App transaction history, only to find that it can’t be done through the app.

There are several security reasons for this, but the most prominent is that the ability to delete transaction history would expose Cash App as a whole to legal repercussions. Since the app is officially recognized as a financial institution, you should be able to view your entire account history and payment records. The only way to completely delete your transaction records is to delete your Cash App account.

Why you can’t delete your history

Cash App is considered as a real bank account and financial institution. Therefore, all transactions must be recorded to comply with federal law. However, Cash App also complies with the California Consumer Privacy Act, or CCPA. This is a law that protects the personal data of consumers and grants the right to access, delete and refuse the distribution of this data.

The two policies are in conflict with each other. Therefore, the only option available to erase these records is to close your Cash App account. The only way to do this is through a web browser. If you prefer to see the history for yourself, perhaps for tax purposes, you can also upload your personal data.

How to Download Cash App History

If you want to download your transaction history to check it out for yourself, here’s how.

  1. Access the Cash App website at cash.app/account from any web browser and sign in using your email address or phone number. If you have enabled two-factor authentication, you will be prompted to enter a code.
  2. Enter your cash register PIN.
  3. On the left side of the screen, select Settings.
  4. Scroll to Your informations header, then select Upload your information.
  5. If you want to view your payment history, select the Activity tab instead.
  6. In the upper right corner of the screen, select Declarations.
  7. You can restrict the selection to a specific month. To export all activities, select Export CSV.

The downloaded file can be opened in Numbers or Microsoft Excel and lists your entire transaction history. It’s a good idea to keep records of all financial transactions, if only for your personal use. It contains all your payment details of all money transfers including transaction ID, recipient etc.

How to Delete Cash App Account

The bad news is that you cannot deactivate your account on your own. you will need the help of Cash App Support Team. The good news is that it’s easy to get to the screen where you can contact them.

  1. Open the Cash App mobile application on your iPhone or Android device.
  2. Tap the profile icon.
  1. Scroll down and select Support.
  1. Select Something else.
  1. Select Account settings.
  1. Select Delete your personal information.
  2. At the bottom of the list, select Contact support.

This will open a chat window where you can talk asynchronously with the team. You don’t have to respond immediately, making it easy to get the answers you need, even if your schedule is busy.

Let the team know that you want to delete your Cash App account and delete your personal information.

How to close your Cash App account

If you want to avoid boredom and close your account immediately, you can do that quite easily. There are a few requirements. First, your account must be empty and you must not have any pending transactions, either incoming or outgoing.

  1. Open the Cash App mobile application on your iPhone or Android device.
  2. Tap the profile icon.
  1. Scroll down and select Support.
  1. Select Something else.
  1. Select Account settings.
  1. Select Close your Cash App account.
  1. Select To confirm.

Keep in mind that this will deactivate your Cashtag, but it’s a good way to close your account if you think you’ve been scammed. You can always create a new Cash App account later if you change your mind.

If you don’t want to get rid of your account but want to make sure no one can access it without your permission, you can enable several security features that will protect your account.

How to activate security lock

Security Lock is a feature that requires the use of Face ID to transfer funds. This is a great addition to use alongside your Cash PIN.

  1. Tap your profile icon, then select Privacy and Security.
  2. Tap the security lock slider to enable it. You will be asked to enter your Cash PIN.

Once you have entered your PIN, the lock will be activated. It’s a simple way to prevent anyone from transferring money from your account if you’re an Apple user.

How to reset your Cash PIN

Your Cash PIN is a four-digit code that acts as a sort of password for all Cash App activity on your account. It is necessary to verify your Cash App payment history and more. If you think it has been compromised, you need to reset it to something new.

  1. Under the Profile tab, select Privacy and Security.
  2. Under the Security header, select Change cash register PIN.
  1. Enter the new PIN you want to use. You will need to enter it twice to confirm.

Once you have entered the new PIN, you will receive a confirmation text message that it has been reset. Make sure you have notifications turned on so the Cash app can contact you with changes and important information.

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